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‎11-11-2021 07:01 AM

HP Recommended
Product: Portátil HP Pavilion - 15t-ab200
Operating System: Microsoft Windows 10 (64-bit)

Formatie mi laptop e igualmente la particion del recovery de fabrica, necesito recuperarla para instalar su sistema original de fabrica.

Category:
2 REPLIES 2

‎11-11-2021 08:08 AM

HP Recommended

Hi:

 

W10 recovery media is not available for your notebook.

 

Your only option would be to clean install W10 by making a bootable USB installation flash drive with the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

PC Notebook HP Pavilion serie 15-ab200 Descargas de software y controladores | Soporte al cliente de...

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‎11-11-2021 08:36 AM

HP Recommended

hi

@JLS21  check in case

Portátil HP Pavilion - 15t-ab200
Your computer may be from this series

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-ab200-notebook-pc/13810159

https://support.hp.com/us-en/document/c06162205

https://support.hp.com/us-en/product/hp-pavilion-17-ab200-notebook-pc/13810159/model/15234620?sku=Z9...


if we use the product number of this model (  Z9E10EA#abu) it seems ok, to use Hp cloud recovery

Capture d’écran 2021-11-11 163519.png

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