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HP ENVY TouchSmart m7-j020dx Notebook PC
Microsoft Windows 10 (64-bit)

Due to virus, I had to install clean boot of Windows 10, 64-bit. After searching this forum, I can't find any article that answers the following questions:

 

  • Should I update to the most current BIOS? I know that I "can", but "should" I? If so, is it safe for my laptop to jump right to the most current BIOS available and install it? Or, should I install each previous version chronolocially first?

    (https://support.hp.com/us-en/drivers/selfservice/hp-envy-touchsmart-m7-j000-notebook-pc-series/53549...)

         Current BIOS: Insyde F.65, 11/20/2014

         Previous Updates:  F.68 Rev.A           11.8 MB               Jul 26, 2016

                                                F.67 Rev.A           11.8 MB               Jun 8, 2016


         Latest BIOS: HP Notebook System BIOS Update (Intel Processors), F.69 Rev.A, 11.8 MB, Mar 13, 2017

  • How do I know which hardware/firmware/software updates to install?
        
    HP Support Assistant is not suggesting anything since the clean boot. Do I just install everything? If not, how do I    discern which ones to install?

         Driver-Audio (1)

         Driver-Chipset (3)

         Driver-Graphics (1)

         Driver-Keyboard, Mouse and Input Devices (1)

         Driver-Network (3)

         Driver-Storage (2)

         Diagnostic (1)

         Firmware (1)

         Software-Solutions (2)

         Utility-Tools (1)

  • My final concern is that I am not getting the Microsoft Updates that I should, possibly because everything listed above is not current. Here is what has been installed since my clean boot:

    Quality Updates (2)

    2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4089848)

    2018-03 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4088785)

    2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776)

    Driver Updates (15)

    Western Digital Technologies - WDC_SAM - 11/30/2017 AM - 1.2.0.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Logitech - Other hardware - Logitech USB Input Device

    Intel - System - 7/4/2013 AM - I.0.8.0

    Realtek Semiconduct Corp. - Other hardware - Realtek PCIE CardReader

    HP - HIDClass - 4/19/2017 AM - 1.1.19.1

    Intel Corporation - Display - 10/16/2017 AM - 20.19.15.4835

    Intel - Other hardware - Intel(R) Management Engine Interface

    Intel(R) Corporation - MEDIA - 5/10/2016 AM - 6.16.0.3197

    Validity Sensors, Inc. driver update for Validity Sensors (WBF) (PID-0050)

    HP Development Company, L.P. - System - 11/19/2017 AM - 7.0.1.1

    Intel Corporation driver update for Intel(R) Wireless Bluetooth(R)

    synaptics - Mouse - 8/16/2017 AM - 19.3.31.31

    Other Updates (1)

    Windows Malicious Software Removal Tool x64 - March 2018 (KB890830)

Thank you very much for any direction you can provide,

 

Carol

1 REPLY 1
HP Recommended

Hello @CarolL1

 

Welcome to the HP Support forum.

 

 


@CarolL1wrote:

 

 

  • Should I update to the most current BIOS? I know that I "can", but "should" I? If so, is it safe for my laptop to jump right to the most current BIOS available and install it? Or, should I install each previous version chronolocially first?


With regards to BIOS - personally, I do not recommend you do it unless you experience some issues with your existing BIOS and you are sure that the new BIOS will fix it.

 

General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.

 

Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible. Here is an additional opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/

 

 


@CarolL1wrote:

  • My final concern is that I am not getting the Microsoft Updates that I should, possibly because everything listed above is not current. Here is what has been installed since my clean boot:

    Quality Updates (2)

    2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4089848)

    2018-03 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4088785)

    2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776)

    Driver Updates (15)

    Western Digital Technologies - WDC_SAM - 11/30/2017 AM - 1.2.0.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Microsoft - HIDClass - 10/27/2015 AM - 9.9.108.0

    Logitech - Other hardware - Logitech USB Input Device

    Intel - System - 7/4/2013 AM - I.0.8.0

    Realtek Semiconduct Corp. - Other hardware - Realtek PCIE CardReader

    HP - HIDClass - 4/19/2017 AM - 1.1.19.1

    Intel Corporation - Display - 10/16/2017 AM - 20.19.15.4835

    Intel - Other hardware - Intel(R) Management Engine Interface

    Intel(R) Corporation - MEDIA - 5/10/2016 AM - 6.16.0.3197

    Validity Sensors, Inc. driver update for Validity Sensors (WBF) (PID-0050)

    HP Development Company, L.P. - System - 11/19/2017 AM - 7.0.1.1

    Intel Corporation driver update for Intel(R) Wireless Bluetooth(R)

    synaptics - Mouse - 8/16/2017 AM - 19.3.31.31

    Other Updates (1)

    Windows Malicious Software Removal Tool x64 - March 2018 (KB890830)



 

You have installed quite a lot of things. You can uninstall HP Support Assistant (HPSA) or just ignore it.

Windows 10 can provide you with important driver updates via Windows Update means.

>> https://support.hp.com/us-en/document/c03330139

 

Is there any hardware which doesn't work or work correctly ?

 

If you open Control Panel -> Device Manager, do you see some hardware as unknown device or with a yellow exclamation mark ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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