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‎12-04-2024 12:48 AM

HP Recommended
Hello everyone, I'm having trouble with the fingerprint scanner on my HP EliteBook 840 G5. I tried to enable fingerprint login, but I can't seem to find the correct driver. The option for fingerprint recognition is not showing up under Windows Hello sign-in options. I already checked the HP support page, but I couldn't find the Synaptics VFS7552 WBF Touch Fingerprint Driver. Could someone help me locate the appropriate driver or provide a link where I can download it? Thank you for your assistance!
2 people had the same question
1 REPLY 1

‎12-04-2024 01:34 AM

HP Recommended

@fethum 

 

That is an OPTION, did you buy that option ? If yes, please use driver from

 

              https://support.hp.com/au-en/drivers/hp-elitebook-840-g5-notebook-pc/model/18491275

 

Regards.

BH
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