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‎09-03-2024 03:24 PM

HP Recommended
Product: OMEN by HP - 17-an105nq
Operating System: Microsoft Windows 10 (64-bit)

Greetings,
I need to factory reset my laptop, got it second hand. But the HP Recovery Manager is nowhere to be seen. The previous owner said that he reset the laptop before with iso images (he said that he sometimes installed Linux distros on it too, alongside Windows 10. So there is an option to Dual Boot), specifically not with HP's software. Is there any way i can reinstall this software? My laptop is OMEN by HP - 17an105nq. I have seen other forums where the recovery kit is not free, and in fact, costs money. Do I actually have to pay for this software, is it even possible to obtain?

 

Thanks in advance.

Category:
2 REPLIES 2

‎09-03-2024 04:48 PM

HP Recommended

@MCPEplayer 

 

Please use the following Guide

 

             https://support.hp.com/au-en/document/ish_4511095-4511141-16

 

Regards.

BH
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‎09-03-2024 05:06 PM - edited ‎09-05-2024 04:38 AM

HP Recommended

I cannot use the cloud recovery as I do not have any external media.

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