Need HP Thermal Driver to fix ERROR ESIF

[LT7879]

Hi all,

I desperately need your help. I've just performed clean install in my laptop using windows media creation tools, and there is an error as below

ESIF(1.0.11700.1228) TYPE: ERROR MODULE: IPF TIME 16829 ms

DPTF Build Version: 9.0.11700.43962
DPTF Build Date: May 8 2024 13:22:55
Source File: C:\jenkins\workspace\dptf\Src\DPTF\Sources\Manager\WorkItem.cpp @ line 204
Executing Function: WorkItem::writeWorkItemErrorMessagePolicy
Message: Unhandled exception caught during execution of work item
Framework Event: DptfAppBroadcastUnprivileged [117]
Policy: Energy Performance Optimizer Policy [1]
Exception Function: Policy::executeApplicationOptimizerBroadcastReceived
Exception Text:
The feature is not implemented.

From what I know, it seems it related to thermal driver, can anyone advise where can I download it? I cannot find it in my support page. Thank you so much

[Paul_Tikkanen · Accepted solution]

Hi:

On your notebook's support page, the DPTF driver seems to be called the Intel Innovation Platform Framework Processor Participant Driver.

Intel Innovation Platform Framework Processor Participant provides system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported computer models using a supported operating system.

HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 Software and Driver Details

[LT7879]

HI,

I have installed it, but unfortunately the error message still appears :

ESIF(1.0.11701.1266) TYPE: ERROR MODULE: IPF TIME 31088 ms

DPTF Build Version: 9.0.11700.43962
DPTF Build Date: May 8 2024 13:22:55
Source File: C:\jenkins\workspace\dptf\Src\DPTF\Sources\Manager\WorkItem.cpp @ line 204
Executing Function: WorkItem::writeWorkItemErrorMessagePolicy
Message: Unhandled exception caught during execution of work item
Framework Event: DptfAppBroadcastUnprivileged [117]
Policy: Energy Performance Optimizer Policy [1]
Exception Function: Policy::executeApplicationOptimizerBroadcastReceived
Exception Text:
The feature is not implemented.

Any advise which drivers should I install ?

[Paul_Tikkanen]

Sorry that driver didn't work for you.

The only other suggestion I can offer would be to try this driver:

This driver is from a similarly equipped HP business class notebook

Intel Dynamic Tuning Driver

This package contains the Intel Dynamic Tuning Driver. Intel Dynamic Tuning optimizes performance and controls the fan to prevent the system from overheating.

9.0.11702.46642

sp155767.exe