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10-10-2022
12:08 PM
- last edited on
10-10-2022
12:24 PM
by
Ric_ob
I just did a fresh install of Windows 11 22H2 on an HP HP ZBook Fury 16 G9 Mobile Workstation PC. I am coming up with three missing devices in Device Manager, and for the life of me cannot figure out what needs to be installed to get this laptop setup completed. Attached are the devices in question.
Any help with this is much appreciated.
Thanks!!
Solved! Go to Solution.
Accepted Solutions
10-10-2022 12:45 PM
Hi:
You need these drivers.
For the unknown device, the only place I could find that driver was from the Microsoft update catalog.
I have zipped up the driver and attached it below.
To install the driver...
Download and unzip the attached file to its folder.
Do not do anything with the files in the folder.
Go to the device manager.
Click on the unknown device needing the driver.
Click on the driver tab. Click on Update driver.
Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.
Make sure that the Include subfolders box is checked and the driver should install.
PCI serial port & PCI Simple Comms Controller:
Intel Management Engine Driver
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139814.exe
10-10-2022 12:45 PM
Hi:
You need these drivers.
For the unknown device, the only place I could find that driver was from the Microsoft update catalog.
I have zipped up the driver and attached it below.
To install the driver...
Download and unzip the attached file to its folder.
Do not do anything with the files in the folder.
Go to the device manager.
Click on the unknown device needing the driver.
Click on the driver tab. Click on Update driver.
Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.
Make sure that the Include subfolders box is checked and the driver should install.
PCI serial port & PCI Simple Comms Controller:
Intel Management Engine Driver
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139814.exe
10-10-2022 12:51 PM
You're very welcome.
That is correct.
For some reason HP does not have the Intel Management Engine driver on the W11 driver section, so I had to give you the W10 driver which should work fine.
There are two separate driver folders in that file. One installs the Intel Management Engine Interface (PCI Simple Comms) and the other folder installs the PCI serial port (Intel Active Management Technology-SOL device).
10-10-2022 12:58 PM
Oops...
There is a W11 driver for W11 21H2.
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139814.exe
I looked on the W11 22H2 page.
10-10-2022 01:04 PM
I found the driver by googling the hardware ID.
When I came up empty-handed, I entered the ID in the Microsoft update catalog website.
Now, I can't find it. ☹️
Here is a related discussion regarding that elusive driver.
Solved: Unknown Device ACPI\ven_HPIC&Dev_0015 - HP Support Community - 8470698