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HP Recommended
HP 15-bs004ne
Microsoft Windows 10 (64-bit)

Hi

My laptop's hard disk crashed , I dont have recovery media. I have replaced the hard disk but no operating ayatem.   How to get the OEM windows 10 64 bit. 

Warranty expired

Thank u in adavaad for ur help

Regards

Sunny

3 REPLIES 3
HP Recommended

Hi:

 

You can clean install W10 for free as follows...

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

https://www.microsoft.com/en-us/software-download/windows10

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

Select Download tool now, and select Run.

If you agree to the license terms, select Accept.

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

Select which media you want to use:

USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can reinstall the drivers and available software from the PC's support page.

 

https://support.hp.com/us-en/product/HP-15-bs000-Laptop-PC/15551412/model/17046719

HP Recommended

Dear Paul

 

Thank u for quick reply

 

Will certainly try this solution now

 

Regards

HP Recommended

You're very welcome.

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