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- HP Community
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- Need USB Controller Driver, (Win 7, 64Bit). For HP 15-G027CA...

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12-07-2018 09:12 PM
Hi;
I was recently asked to remove Win 8, or 8.1, or whatever from this computer and install Win 7.
HP 15-g027ca - Rev. 22CD-100.
Part Number-J1A76UA.
I found the Driver page at HP Support with it's, (seemingly), complete list of Win 7, 64Bit Drivers, and so I agreed to change out the OS's.
After installing the Drivers from HP Support, I discovered that I still needed to get the ChipSet Drivers, and the Graphics Drivers from AMD, which I did.
All good now except... Nothing installed the USB Controller Driver, and I haven't been able to find it after, I think three, evenings of searching.
Can somebody here please provide me a link, or directions to, this Driver?
Thank you, and any help will be much appreciated.
Solved! Go to Solution.
Accepted Solutions
12-07-2018 09:48 PM
Hi:
The chipset driver from AMD should have installed the USB 3 controllers.
When it doesn't, normally installing both of these drivers, and restarting the PC, resolves the problem...
This package provides the AMD USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.
https://ftp.hp.com/pub/softpaq/sp68501-69000/sp68651.exe
AMD USB Filter Driver is a USB upper-class filter driver for the AMD chipsets. The AMD USB Filter Driver provides power management and performance optimizations on supported notebook models running a supported operating system.
12-07-2018 09:48 PM
Hi:
The chipset driver from AMD should have installed the USB 3 controllers.
When it doesn't, normally installing both of these drivers, and restarting the PC, resolves the problem...
This package provides the AMD USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.
https://ftp.hp.com/pub/softpaq/sp68501-69000/sp68651.exe
AMD USB Filter Driver is a USB upper-class filter driver for the AMD chipsets. The AMD USB Filter Driver provides power management and performance optimizations on supported notebook models running a supported operating system.
12-07-2018 10:33 PM
Thanks Mr. Tikkanen;
All sorted now.
Just as a FYI...
After installing the first, (sp68651), Driver... the second, (sp66406), Driver reported that everything was already up-to-date, and finished without installing.
Again, Thank you.