cancel
Showing results for 
Search instead for 
Did you mean: 
XC_Runner
New member
5 4 0 0
Message 1 of 7
245
Flag Post

Need Warranty Price refunded

HP Recommended
15t-bc200 CTO
Microsoft Windows 10 (64-bit)

Hello,

 

I was told when i purchased the warranty for the laptop that it would be refunded when it expires since I didn't use it. Why am I not getting the refund? Why is it so hard to get in contact with ANY HP Support? Why will they not reply to my emails?

 

I appreciate any help

 

Thank you. 

6 REPLIES 6
WAWood
Level 16
Level 16
29,324 29,234 2,670 6,447
Message 2 of 7
Flag Post
HP Recommended

@XC_Runner 

I don't doubt what you are saying -- but personally, I find the idea of a warranty fee being refunded if you don't use it a ludicrous idea.  IF companies actually did that, they would go out of business!


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
XC_Runner
Author
New member
5 4 0 0
Message 3 of 7
Flag Post
HP Recommended

It's actually quite funny how you are gaslighting my current situation.

 

Yes they told me this. Yes this is what happened. And no I cannot get ahold of ANY HP support. Honestly will not be purchasing from them again.

0 Kudos
XC_Runner
Author
New member
5 4 0 0
Message 4 of 7
Flag Post
HP Recommended

Where is an HP support phone line that ACTUALLY WORKS?

0 Kudos
XC_Runner
Author
New member
5 4 0 0
Message 5 of 7
Flag Post
HP Recommended

Their whole "virtual chat" system is down and will not connect you to anyone who can help

0 Kudos
XC_Runner
Author
New member
5 4 0 0
Message 6 of 7
Flag Post
HP Recommended

How do you contact any HP support when they don't allow any contact?

0 Kudos
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,430 1,701
Message 7 of 7
Flag Post
HP Recommended

Hi @XC_Runner

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation