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‎07-18-2022 11:11 AM

HP Recommended
Product: HP Pavilion Power Desktop - 580-137c
Operating System: Microsoft Windows 10 (64-bit)

My PC won't boot.  I need a Recovery disc.

1 REPLY 1

‎07-18-2022 11:25 AM

HP Recommended

Hi:

 

Your PC is supported by the HP cloud recovery tool which you can use with another PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use that utility.  You will also need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

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