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‎11-10-2018 05:48 PM

HP Recommended
Product: 15-G020-DX
Operating System: Microsoft Windows 10 (64-bit)

Reinstalled Win 10 on a 15-G020-DX. Have "unknown device" in device manager. What driver do I need? Thanks.

sion_screen.png

2 REPLIES 2

‎11-10-2018 06:10 PM - edited ‎11-10-2018 06:11 PM

HP Recommended

@geekygal72

 

Install and reboot.

 

https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73277.exe

 

REO

 

If that is not the one then please post the Hardware ID.

 

https://www.wikihow.com/Find-Hardware-ID

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‎11-10-2018 07:44 PM

HP Recommended

That's wasn't the right driver, though thanks to your link to wikihow I learned how to identify via the hardware ID. Turned out it was AMD drivers! Thanks, again!

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