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HP Recommended
HP Pavilion 15 Laptop PC 15-eh3000 (794P3AV)
Microsoft Windows 10 (64-bit)

I would like to install Windows 10 22H2 x64 on my HP Pavilion Laptop 15-eh3000. But at the beginning of the installation Windows do not recognize SSD drive and asks for additional drivers. I've tried  "Intel Rapid Storage Technology Driver
VERSION: 18.0.0.1135" from the software package sp108979 but it didn't fit (I have extracted content of the sp108979.exe to the separate USB). Just for tests I've also tried Windows 20H2 with this driver and also with no success. After some googling I've been trying Windows 1906, 1809, 1803 (if I'm not mistaking numbers of the versions) but still it didn't work. I have also tried Windows 11 24H2 with "Intel Rapid Storage Technology Driver VERSION: 19.5.2.1049" from sp146929.exe but - as you can imagine - it also won't work.

 

Where can I find proper driver?

2 REPLIES 2
HP Recommended

According to the product specs your notebook has an AMD chipset driver and processor.

 

As such the Intel storage controller drivers are not applicable to AMD platforms and there are no special AMD storage controller drivers that should need to be installed, nor to the best of my knowledge, exist.

 

They just use a standard NVMe controller driver.

 

I suggest you post your question on the AMD support forum and see if you can get anyone to help you because no one here has the answer.

 

Support Forums - AMD Community

 

You will find many posts on this forum where folks have the same problem as you do.

 

None were ever solved, or I would have been glad to have helped you.

HP Recommended

Yeah, I know I have AMD processor - since this is the processor I wanted when I was buying the laptop - but when I couldn't install Windows and I was looking for drivers on HP support, these were the drivers HP assigned to my laptop after I had entered all of the details (serial number and product id). So I assumed that there is something in the chipset - or somewhere alse - that needs Intel software.

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