cancel
Temporal_T Honor Student
Honor Student
4 1 0 0
Message 1 of 5
195
Flag Post
HP Recommended

Need the FedEx account number to print a proof of delivery

15-an050nr
Microsoft Windows 10 (64-bit)

Hi,

 

I recently ordered an HP recovery media kit. It was unformtunately delivered to the wrong person at my workplace. Now I need a detailed "Proof of Delivery" to dispute the issue with FedEx. But, in order to get that proof, the FedEx website is asking me for a "9-digit shipper or payer FedEx account number associated with this shipment".

Where can I get this information from as in this case, the shipper is HP and I'm the payer however all i did was fill up a form on the HP website and pay via a credit card. So how can I get this FedEx accont number?

4 REPLIES 4
Provost Provost
Provost
16212 16155 1509 3598
Message 2 of 5
189
Flag Post
HP Recommended

Need the FedEx account number to print a proof of delivery

@Temporal_T 

Sorry, but we here have no way of accessing your orders to give you that information.

For that, you will have to contact HP Customer Support directly.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Distinguished Professor
Distinguished Professor
3017 3003 123 263
Message 3 of 5
182
Flag Post
HP Recommended

Need the FedEx account number to print a proof of delivery

Hi

Dont know.

You have a   Star Wars Special Edition Notebook - 15-an050nr (ENERGY STAR)

https://support.hp.com/us-en/product/star-wars-special-edition-15-an000-notebook/9033381/model/91119...

 

and followed this linkk?

USB-Windows 10 64-bit Recovery Kit

System Recovery Kit for Consumer Notebook

Order Media
N/AN/AAug 26, 2016

https://support.hp.com/us-en/mediaorder/Star-Wars-Special-Edition-15-an000-Notebook/9033381/model/91...

 

R2-D2 Application    Download

  and  

Star Wars Command Center   Download

 

are the crucial items over and above the normal W10 install?

 

 

If so then it may be possible to make your own.

 

 

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
Provost Provost
Provost
16212 16155 1509 3598
Message 4 of 5
179
Flag Post
HP Recommended

Need the FedEx account number to print a proof of delivery

@Lil_Boy_Blue 

The OP already ORDERED the Recovery Media.  They want the HP FedEx account number to track it, not to order it again.  As I already said, they have to contact HP Customer Support to get that information.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Distinguished Professor
Distinguished Professor
3017 3003 123 263
Message 5 of 5
177
Flag Post
HP Recommended

Need the FedEx account number to print a proof of delivery

Yes I know.

But your post was not showing when I replied.

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation