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- Notebook Operating System and Recovery
- Need to download image for serial 5CG1045FD7

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2 REPLIES 2
06-05-2025 02:37 AM
For (original) Windows 10/11. please use Cloud Recovery tools
https://support.hp.com/us-en/document/ish_4511095-4511141-16
Regards.
BH
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06-05-2025 06:56 AM
For the HP EliteBook 840 G6 Notebook PC you need to use the HP cloud recovery client software to make a bootable USB recovery drive.
Here's an info link for how to use the software.
HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support
You can download the software at the link below.
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