Need to reset my laptop but cannot clear up anymore space on my disk! What do i do?

[Collier383]

Hello, I have an updated Windows 10 HP laptop. I have less then 1GB of disk space left dispite deleting everything, it is literally only system files and apps I cant delete! I have tried every solution the HP virtual assistant gives to clear space and googled it many times but nothing seems to work, I just need to reset my laptop due to performance issues. Can anyone help?

[WAWood]

@Collier383 

You can not do an internal reset on the Stream models because their drives are too small -- no matter how much stuff you delete.  You have to use external media to do a reset.

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205