Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Need to reset my laptop but cannot clear up anymore space on my disk! What do i do?

HP Recommended
Stream 14

Hello, I have an updated Windows 10 HP laptop. I have less then 1GB of disk space left dispite deleting everything, it is literally only system files and apps I cant delete! I have tried every solution the HP virtual assistant gives to clear space and googled it many times but nothing seems to work, I just need to reset my laptop due to performance issues. Can anyone help?

Tags (1)
Level 16
Level 16
28,427 28,347 2,596 6,225
Message 2 of 2
Flag Post
HP Recommended


You can not do an internal reset on the Stream models because their drives are too small -- no matter how much stuff you delete.  You have to use external media to do a reset.


If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link:

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation