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Need to reset my laptop but cannot clear up anymore space on my disk! What do i do?

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Stream 14

Hello, I have an updated Windows 10 HP laptop. I have less then 1GB of disk space left dispite deleting everything, it is literally only system files and apps I cant delete! I have tried every solution the HP virtual assistant gives to clear space and googled it many times but nothing seems to work, I just need to reset my laptop due to performance issues. Can anyone help?

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@Collier383 

You can not do an internal reset on the Stream models because their drives are too small -- no matter how much stuff you delete.  You have to use external media to do a reset.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

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***Please mark Accept As Solution if my post solved your problem***

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