Need to update PCI Drivers for HP Spectre x360 - 13-ae015tu

[Dexter2ru]

I have a blue screen problem and I suspect this could be causing them. I need help with the drivers and possibly a fix.

anyone who could possibly help?

Thank you

[Paul_Tikkanen]

Hi:

Most of the missing drivers for the devices in your screenshot will be installed by this driver.

Intel Chipset Device Software

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

Restart the PC after installing the driver.

This driver should install one of the PCI devices:

Realtek Card Reader Driver (Windows 10 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87989.exe

The detection verification device is installed by the Realtek audio driver:

Realtek High-Definition (HD) Audio Driver

https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103860.exe

The other of the 3 PCI Data Acquisition and Signaling....should be installed by this driver:

Intel Dynamic Platform and Thermal Framework Client Driver

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

If there are any devices missing drivers after you install all of the above drivers, please post the hardware ID's for the device(s) that need drivers.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Dexter2ru]

Thank you, Paul, I appreciate it.

However, i still have some still in error,

Could you help me out?

i got this cmd window open-up after installing the chipset driver.  what went wrong?

These are the remaining errors. the I.Ds are:

1. PCI\VEN_8086&DEV_9D27&SUBSYS_83B9103C&REV_21

2. PCI\VEN_8086&DEV_9D29&SUBSYS_83B9103C&REV_21

3. PCI\VEN_8086&DEV_9D35&SUBSYS_83B9103C&REV_21

4.  ACPI\INT33D6\2&DABA3FF&0

[Paul_Tikkanen · Accepted solution]

You're very welcome.

See if these drivers work...

First and second devices:

Intel Serial IO Drivers

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92587.exe 

Third one:

Intel Integrated Sensor Solution Driver

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87986.exe

Last one:

Intel Virtual Buttons Driver

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87985.exe

Unfortunately, I don't know what those scripts are.

None of the missing drivers you had left are installed by the Intel Chipset driver.

[Dexter2ru]

Thank you Paul for all of your help. It worked !!! I will let you know if the bluescreen issue is resolved too. 

👍

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance. 

[Dexter2ru]

Hi Paul,

would you please help me with this:  Ibtusb_filter   the i.D is blank and I cannot get anything on it online. I am also able to update the drivers on the other 2, but I can't seem to get them out of this list/ error status

[Paul_Tikkanen]

Hi:

See if the driver I provided at the link below works for you.

HP zBook Studio G7 - 2 Unknown hardware devices - IBtUsb_Fil... - HP Support Community - 7986519

The person never responded that it worked or not.

If it does, great.

If not, then unfortunately I won't be able to help you with that device.

[Dexter2ru]

Hi Paul,  the update did not work unfortunately.