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‎10-03-2017 06:42 PM

HP Recommended
Product: HP OMEN
Operating System: Microsoft Windows 10 (64-bit)

I had an issue with my HP Omen and needed to reinstall my OS. I tried reaching out to HP warranty, but, as my laptop is out of warranty, they turned me away. I was wondering how I can go about getting the activation key for my laptop. I understand I can purchase one, but I would really prefer not to, seeing as how my laptop came with an authorized copy of windows. 

 

Thank you,

AP92

2 people had the same question
1 REPLY 1

‎10-03-2017 09:07 PM - edited ‎10-03-2017 09:09 PM

HP Recommended

@AP92

Your license key is embedded in BIOS and should be retrieved during/after  a clean install as long as you install the same version that came on the laptop.

 You also had software on your Omen to make Recovery Media used for reinstalling. If you didn't make it there are two options. Order Recovery Media from HP or use the free Download tool provided by Microsoft to make a Windows installer on USB flash drive or dvd.

https://www.microsoft.com/en-us/software-download/windows10

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