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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Network controller no driver found

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02-09-2020 11:13 AM - edited 02-09-2020 11:14 AM
My laptop can not connect to the wifi
Can someone solve this problem?
Thank you very much
Solved! Go to Solution.
Accepted Solutions
02-09-2020 11:57 AM
Got it!
OK, here are the links to the Asus drivers...
Wifi:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/WLAN/WLAN_Atheros_Win7_32_VER1000255.zip
Ethernet:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/LAN/LAN_Atheros_Win7_32_VER21019.zip
PCI Simple Comms controller:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/MEI/MEI_Intel_15M_Win7_32_VER9601038.zip
Here is the link to the Asus driver page for your notebook...
02-09-2020 11:18 AM
Hi:
I can solve it for you, but I would need you to post the hardware ID's for the devices that need drivers, such as the Network Controller.
Use this guide to find that information...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
02-09-2020 11:30 AM - edited 02-09-2020 11:34 AM
Here it is:
Ethernet Controller
PCI\VEN_1969&DEV_10A1&SUBSYS_200F1043&REV_10
PCI\VEN_1969&DEV_10A1&SUBSYS_200F1043
PCI\VEN_1969&DEV_10A1&CC_020000
PCI\VEN_1969&DEV_10A1&CC_0200
Network Controller
PCI\VEN_168C&DEV_0032&SUBSYS_1186A3B&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1186A3B
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280
PCI Simple Communications Controller
PCI\VEN_8086&DEV_9C3A&SUBSYS_13FD1043&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_13FD1043
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780
02-09-2020 11:38 AM
Hi:
Here are the links to the wifi and pci simple comms controller drivers you need...
https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64676.exe
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66636.exe
I will need you to post the full model number or product number of your notebook so I can give you the ethernet controller driver.
I can't think of any HP laptop models off the top of my head that use the Atheros ethernet hardware.
Use this guide to find that information...
02-09-2020 11:57 AM
Got it!
OK, here are the links to the Asus drivers...
Wifi:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/WLAN/WLAN_Atheros_Win7_32_VER1000255.zip
Ethernet:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/LAN/LAN_Atheros_Win7_32_VER21019.zip
PCI Simple Comms controller:
https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8/MEI/MEI_Intel_15M_Win7_32_VER9601038.zip
Here is the link to the Asus driver page for your notebook...