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Locked

‎02-24-2017 05:45 PM

HP Recommended
Product: HP: 15-1233wm / LOT33UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Brought new computer yesterday.

 

Refreshed the warrenty information and there is only 4 months left. It should be 1 year day.

 

How is this possible? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2017 06:06 PM

HP Recommended
Hi,


Yeah it happens.

The date you're seeing is from manufacturing date.

You can update HP warranty database by directly contacting HP technical support in your region.

Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.

Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty


Regards

Visruth

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-24-2017 06:06 PM

HP Recommended
Hi,


Yeah it happens.

The date you're seeing is from manufacturing date.

You can update HP warranty database by directly contacting HP technical support in your region.

Keep a scanned copy of purchase invoice receipt ready to be send to HP support when asked.

Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

You can check once again, 1-2 business days after contacting them:
http://support.hp.com/us-en/checkwarranty


Regards

Visruth
Was this reply helpful? Yes No
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