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- HP Community
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- Notebook Operating System and Recovery
- New EliteBook 840 G3 - Change from Win 7 to Win 10

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01-10-2017 03:28 PM
I have an EliteBook 840 G3 on order. It comes with a Windows 10 license, but Windows 7 pre-installed.
Is there a quick way to change to Windows 10 without going through the whole upgrade process? For example, is there a Windows 10 image for this unit I can download and then just apply the included license key to it?
Or will it come with a Win 10 image in the box ready to do this?
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01-10-2017 03:34 PM
@Pricey1973 wrote:I have an EliteBook 840 G3 on order. It comes with a Windows 10 license, but Windows 7 pre-installed.
Is there a quick way to change to Windows 10 without going through the whole upgrade process? For example, is there a Windows 10 image for this unit I can download and then just apply the included license key to it?
Or will it come with a Win 10 image in the box ready to do this?
Hi,
Only way to do this is to Clean install Windows 10 (same version of which you have activation licencse key) using Microsoft Windows Media creation tool - by creating UEFI bootable USB.
Follow this tutorial.
Please create a recovery USB (windows 7) before proceeding with clean install of Windows 10.
Regards
Visruth
01-10-2017 03:34 PM
@Pricey1973 wrote:I have an EliteBook 840 G3 on order. It comes with a Windows 10 license, but Windows 7 pre-installed.
Is there a quick way to change to Windows 10 without going through the whole upgrade process? For example, is there a Windows 10 image for this unit I can download and then just apply the included license key to it?
Or will it come with a Win 10 image in the box ready to do this?
Hi,
Only way to do this is to Clean install Windows 10 (same version of which you have activation licencse key) using Microsoft Windows Media creation tool - by creating UEFI bootable USB.
Follow this tutorial.
Please create a recovery USB (windows 7) before proceeding with clean install of Windows 10.
Regards
Visruth
06-21-2019 04:34 PM
Hi Visruth,
Thank you very much first for taking the time helping those on this community and any others.
I'm replying to your last post hoping that you may have insight to a different upgrade scenario but same unit (ish). I have a 840 G3 (T6F47UT) which I upgraded to Win10 earlier this year through what I recall was MS site or upgrade portal. All went ok from what I can tell, except once the OS sign-in screen appears, no matter what email, workplace, school or home (outlook, work domain, admin) it will always tell me that it does not recognize in DB.
*Originally I thought perhaps a missing driver(s) but without access to the OS I don't even know how to look let alone fix.
So, I hope this note finds you well and thanks again.
Yours,
Patrick D. Gillespie | Pamisa Group
patrick.gillespie@pamisa.ca