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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- New Hp chromebook 11.6 HD Diagonal Display

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02-09-2019 03:11 PM
Just bought my chromebook clicked on camera and it says “file system errors” so, I returned it & got a new one after i explained to the target staff the problem but then i got home and the new one has the same problem.. can i get any help?
02-11-2019 02:29 PM
Thank you for joining the HP Support Community
Let's try updating the Chrome OS
- To update Chrome OS, select the Status Tray.
- Select Settings.
- Select About Chrome OS.
- Select Check for and apply updates.
Restart the Chromebook.
If the issue persists, perform a power wash on the Chromebook using the below link.
Click on this link: https://support.google.com/chromebook/answer/183084?hl=en
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee