New Laptop has Windows 11 and I need Windows 10. How can I make the switch and maintain HP warranty

[GPalmerit]

New Laptop has Windows 11 and I need Windows 10. How can I make the switch and maintain HP warranty and support.

I could wipe the drive and do a fresh install of Windows 10. Is there another way?

[Paul_Tikkanen]

This is a peer-to-peer forum. 

We do not work for or represent HP, so we are unable to reply on HP's behalf regarding the warranty terms and conditions.

I recommend you contact HP customer service and seek a definite answer from HP regarding warranty coverage if you install W10.

Contact HP | HP® Official Site

The only way to install W10 would be to clean install it and if you have never installed W10 on a PC with an Intel 11th generation or newer processor, you have to add the storage controller drivers during the installation process.

Then after you get W10 installed, you will find that there are no W10 drivers for your notebook's model series and you will have to find them from other sources.

One easy thing you can try would be the drivers from an older model 17-cn0000 notebook:

HP 17.3 inch Laptop PC 17-c0000 Software and Driver Downloads | HP® Support

If you still want to proceed with the project of installing W10, I have zipped up and attached below, the Intel storage controller drivers that I hope work for Windows to find the hard drive.

Copy all of the files inside both of the folders inside the driver folder to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.