New Laptop with Windows 11 running slow

[Earl0918]

Just purchased a new hp laptop that has 4g ram and 1T HDD. I chose to still buy a laptop with hdd since i would want more memory and got it on sale and speed is not too much of a concern for me as long as i am able to use it properly. However, computer is way too slow than i expected considering that it has nothing saved on it. It takes 5mins to see the desktop after power on, more than 1 min to open office files and other apps not at the same time, etc. which is not the case with my older laptop. Please help coz i think its going to worsen when i put in files on it.

[Nal_NR]

Hi @Earl0918,

Welcome to the HP Support Community

I understand you are facing a performance issue with your PC. Not to worry I will help you to get a resolution to resolve the issue.

Update the BIOS, & Chipset drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

• Select Start  > Settings  > Update & Security  > Windows Update, and then select Check for updates. If updates are available, install them
• Also, open HP Support assistant on your PC and run the Performance tune-up check.

If the issue still persists, then please follow the steps mentioned in the below documents:

• HP PCs - The computer is slow when used for the first time (Windows 10)
• HP PCs - Improving PC Performance (Windows 10)
• HP PCs - Improving latency and reducing lag in Windows 10
   

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Earl0918,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Earl0918,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us