New Omnibook's serial number not found

[Gostat]

I have a newly purchased Omnibook Ultraflip received yesterday. I attempted to register the product on the site, but it did not recognize the serial # and couldn't be registered. I verified that the serial # entered was exactly matching with what I see (product physical label, bios etc.) multiple times.

I can't request warranty support through the websie without registering, and I can't get a human being at HP Tech Support.

[Max3Aj · Accepted solution]

@Gostat, Welcome to the HP Support Community 

  

I understand you are facing an issue with product registration. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

[Gostat]

Thanks.

I was able to resolve the issue by calling this phone assistance option through "HP Support Assistant".