-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
38,402
8,265
3,267
HP Recommended
The new MS setup requires an Internet connection because they are FORCING you to use an MSN login instead of a local login.
I don't know if you are using wired ethernet or WiFi. If the first, disconnect the ethernet cable, if the second, disable the WiFi.
Once you have done that, you should be able to continue setup but with a local account, which you will have to create.
If that does not work, then you will have to click on the "globe" icon down in the taskbar (which indicates no WiFi connection). list the available networks and find the one being broadcast by your WiFi router. If you don't have such a router, you are stuck because any PC has to talk to the Internet through such a device.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community