New laptop only showing 118 GB of hard drive space instead of 1TB

[STG1980]

Hi everyone,

I just bought a new computer last week and today I got a message saying that I was almost out of memory on the c: drive. When I looked at it, it said that I only had 118 gb on the hard drive but it is supposed to be a 1tb.

All I've done since I got the computer is install a heap of windows updates, a few small programs and copied over several documents and music files.

Any ideas on where the rest of my hard drive space is?

Thanks for any help aynone can give.

[iomare]

Hi,

Your PC comes with a 128 GB M2 SSD. You can see here on the spec sheet for your device:

https://support.hp.com/ro-en/document/c05367367

So you will need to uninstall any programs and apps you do not use. I would also recommend an external Hard drive for your personal multimedia files (video, photo, music). You can also perform a disk cleanup by right-clicking on the C drive and going to properties and clickink on disk cleanup. Click on clean system files and remove any temp files, old update files etc....

You could also upgrade to a larger M2 SSD which would give you more space.

Hope it helps,

David

[STG1980]

Thanks for that.

The salesman at the store told me that the computer I was buying had 1 tb of memory and was surprised that this computer didn't have it. A closer look at the box made me realise he actually gave me the wrong computer.

I guess I'm making a trip back to the store tomorrow.

[iomare · Accepted solution]

Your welcome.

The SSD will be much faster than a mechanical drive, even though much smaller.

Let me know if you need any further help.

All the best,

David

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