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‎05-31-2020 06:53 PM - edited ‎05-31-2020 06:55 PM

HP Recommended
Product: HP Laptop 17t-by000

Why do I keep getting this error message? Is it possible to fix it through HP support assistant? Do I need a new camera?

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3 people had the same question
1 REPLY 1

‎05-31-2020 07:20 PM

HP Recommended

Take a look in your device manager - do you see a USB device error there?

I had this problem recently with two HP laptops.  One had a malfunctioning camera, the other had a bad display/camera cable.

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