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‎04-10-2026 09:32 AM - last edited on ‎04-11-2026 02:06 AM by Level 15

HP Recommended

Hey guys, can anyone help me retrieve the rapid storage driver for an HP Probook G7 450 with S/N: >Do not include the product serial number or any private information<? I downloaded the Rapid storage driver from the website and it still not helping me see the available drives when re-installing windows 10. Also, I did download the intel optane 10 and 11 generation to extract the drivers to my other thumbdrive but I keep getting an error "The Intel® Rapid Storage Technology installer ran into a problem.

Internal error code: 0x00000018"

 

I need help. 

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‎04-10-2026 10:37 AM

HP Recommended

Hi:

 

I recommend that you use the HP cloud recovery client to make a bootable USB recovery drive to reinstall W10/W11:

 

Here is an info link for how to use the software:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

You can download the software from the link below:

 

HP ProBook 450 G7 Notebook PC Software and Driver Details

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