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‎10-17-2024 05:14 AM

HP Recommended
Product: Pavillion 15 eg2023

I purcvhased a laptop from the hjp store in may and now it isnt working ( doesnt boot) No Fan running , so its dead .The serial number sticker isnt on my laptop and i dont have the original box as i threw it away I cant get supporty wkithout the serial number and it doesnt appear possible to get hold of a number to call.

 

I haver the receipt on email . 

 

What arer my options.

 

Many Thanks

Category:
1 REPLY 1

‎10-17-2024 12:31 PM

HP Recommended

Some of the newer models do not have a sticker, the serial number is etched on the bottom and easy to overlook. In some cases if the battery is removable it will be under the battery.

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