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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-10-2025 06:55 PM
I have a HP laptop and I want to reinstall windows 11 because it Keeps crashing on almost every programs. I have tried reinstalling my windows Operating system but it says no drivers available, I have seen some videos online and I got recommended installing the motherboard drivers, problem is I cant find them on the HP website. I do not want to look for them elsewhere. Where can I get drivers for HP 87FE for my laptop or the storage driver? Because I tried with
Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (10th and 11th Gen Platforms) but it didn't work
How can I do?
05-10-2025 07:37 PM
See if the driver that I zipped up and attached below works for you:
Unzip and copy all of the files in the folder in the attachment to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the Windows installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.
Click Next, and Windows should install.
05-11-2025 05:22 PM
The driver I gave you should have worked because I have given it to literally dozens of other forum members that have HP notebook or desktop PC's with Intel 11th > 13th generation core processors.
Did your notebook come with Windows from HP?
If so, the only other suggestion I can offer would be to use the HP cloud recovery took which you can use to make a recovery drive that will factory reset your notebook's drive to its out of the box condition.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support