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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- No bootable device — insert boot disk and press any key

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06-25-2018 06:24 PM
I read your post about no boot device found and wanted to help.
These problems are generally due to one of two basic problems:
1) Failed hard drive
2) Corrupted/missing boot loader files
As to the first, please follow the directions in this link for testing your hard drive: http://support.hp.com/us-en/document/c00439024
If your BIOS does not have those options, they try pressing the Esc key repeatedly while booting your PC and when the HP utilities menu comes up, choose drive diagnostics. You should see a menu looking something like the one below:
If those confirms your drive has failed, then you need to replace it. Please report back if that is the case.
As to the second, you will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.
You will need to create something known as a Win7 Repair CD. This will repair the boot loader files, and if that is the problem, your PC will boot OK after that. This can be obtained (for a fee) from this link: http://neosmart.net/blog/2009/windows-7-system-repair-discs/
When you download this file, it will be an ISO file.
To make a bootable CD from it, you will need to download and install ImgBurn: http://www.imgburn.com/
Once you have that installed, run it, select the option "Write image file to disc" and select the ISO file you downloaded, and point it to a blank CD.
To make a bootable USB stick from it, you will need to download and install RUFUS: https://rufus.akeo.ie/
Once you have that, run it, in the Device entry, use the pulldown to select the USB stick. Down near the bottom right, where is says "Create a bootable disk using", select the ISO file you downloaded.
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Boot from the media you created, and follow the directions in this link: http://www.sevenforums.com/tutorials/681-startup-repair.html
You will probably have to run Startup Repair three times for it to fix all the boot loader problems.
When done, your PC should boot OK. If it does not, there is a more serious problem.
I am a volunteer and I do not work for, nor represent, HP
06-25-2018 11:21 PM
@Ratla wrote:I looked at the first link and started the test, when it started it instantly switch to saying:
smart check :not installed
short dst : not installed
What now?
1. No disk-drive was properly connected to the motherboard.
So, the SMART technology: https://en.wikipedia.org/wiki/S.M.A.R.T.
could not report anything.
2. The short (only a few minutes) DST (disk-drive stress test) could not run, because no disk-drive was accessible.
3. Check that the "shim" (as you pictured in your other post) is correctly connected, both to the disk-drive and to the socket on the motherboard. Check that the disk-drive has been "slid" across the drive-bay, to make good contact with the socket.
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06-25-2018 11:33 PM
I am not sure if I even have a disc drive because the rest of it is just a piece of plastic.
also the shim in the first i,age was for the keyboard I think, then again the keyboard isn’t working.
please be specific as to which shim
06-25-2018 11:50 PM
@Ratla wrote:I am not sure if I even have a disc drive because the rest of it is just a piece of plastic.
also the shim in the first i,age was for the keyboard I think, then again the keyboard isn’t working.
please be specific as to which shim
One of your images in your other posting showed a disk-drive made by SEAGATE.
Did you reconnect that disk-drive?
What you may have done is to physically separate that "socket" (where the "ribbon-cable" from the keyboard should connect into that socket) from its proper position on the motherboard, thus breaking your motherboard.
Try connecting a keyboard with a USB interface into a USB slot, instead of using the "built-in" keyboard.
See how the "ribbon-cable" (grey with the blue end) fits into the (white) connector, which SHOULD BE firmly connected to the motherboard. But, you seem to have pulled that connector AWAY from the motherboard. Ouch!