• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-13-2018 06:16 AM

HP Recommended
Product: Notebook Model HP 662 Notebook PC
Operating System: Microsoft Windows 10 (32-bit)

 

I switched on my laptop after about six months, it started booting, but before the process was complete, an error message came on the screen, indicating 3F1, kept on trying, now the message is, No bootable device ---- insert boot disk and press any key. 

2 REPLIES 2

‎11-13-2018 06:33 AM

HP Recommended

Hi,

Try performing hardware diagnostics on the PC and see if there are any hardware issues. The hard drive could have a problem. Here is link to HP support page showing how to perform the tests, Read under heading"performing tests when Windows doesn't start.

https://support.hp.com/sg-en/document/c03467259

 

Let me know,

David

Was this reply helpful? Yes No

‎11-13-2018 06:43 AM

HP Recommended

Thanks a lot i will try, will let you know 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.