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‎05-05-2021 03:21 AM - last edited on ‎05-05-2021 06:28 AM by Retired

HP Recommended
Product: HP Notebook PC G62 460SS
Operating System: Microsoft Windows 7 (64-bit)

Hi,my notebook PC [Personal Information Removed], when I'm turning on the power button it shows like this no bootable device--insert boot disk and press any key...

IMG-20210416-WA0000.jpg  what should I do'?

My product is out of support...

Thanks....

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2021 05:58 AM

HP Recommended

When that screen shows up again, run the F2 Diagnostics and report back with the results.

Typically that warning means two things

1) the hard drive has failed and needs to be replaced

2) the boot loader to start Windows is corrupt, there is a media in the card reader, or a CD/DVD in the DVD drive or something that is connected to the computer is interfering with the bootup.  Disconnect all devices except the monitor, keyboard, and mouse and try again.

I see the PXE-EG1 (at least that is what the text appears to be) that is the try to boot from the Network source, meaning it cannot find the hard drive. 

Since this is Windows 7, that PC is fairly old and the hard drive may have failed.

I'm not an HP employee.
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View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎05-05-2021 05:58 AM

HP Recommended

When that screen shows up again, run the F2 Diagnostics and report back with the results.

Typically that warning means two things

1) the hard drive has failed and needs to be replaced

2) the boot loader to start Windows is corrupt, there is a media in the card reader, or a CD/DVD in the DVD drive or something that is connected to the computer is interfering with the bootup.  Disconnect all devices except the monitor, keyboard, and mouse and try again.

I see the PXE-EG1 (at least that is what the text appears to be) that is the try to boot from the Network source, meaning it cannot find the hard drive. 

Since this is Windows 7, that PC is fairly old and the hard drive may have failed.

I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
1 person found this reply helpful
Was this reply helpful? Yes No
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