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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV)
Microsoft Windows 11

When I click on the chat icon on my HP Env y X360, I get an error message. No VCruntime140.dll. 

1 REPLY 1
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Hello @PaulAlanCiotti 

 

What chat icon do you mean ?

- Website in Browser ?

- Windows App ?

- Windows Application ?

 

Send Picture please.

 

best regards

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