No drive listed when installing new Operating System On HP 250 G8

[kschmidt]

I recently bought several HP 250 G8 laptops for our school. I am trying to replace the Windows 10 home edition with a Windows 11 Education edition. I have put the Windows 11 operating system on 2 USB drives using the Windows 11 Installation program and one using the Rufus app. When I boot up to the usb and start through the process of installing the new operating system, my mouse goes away (I can use a usb mouse) and it cant detect a drive for it to install windows on. I can take the same usb and have no issues installing the operating system on my HP 250 G7 laptops that we bought a little over a year ago. I have checked the setting in bios and everything is set the same on both the G7 and the G8.

[Paul_Tikkanen]

Hi:

If the 250 G8 notebook as an Intel 11th gen core processor, there is a special process needed to install W10/W11 on notebooks with the Intel 11th gen core processors...

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

The 1st file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

[kschmidt]

Paul,

Sadly this driver didn't work. I ended up calling into HP and instead of the driver you listed, I needed to download the F6flpy -x64 VMD.zip driver located on the Intel website. Here is a link for the driver https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-install.... 

Everything else that you suggested worked. It was just the driver that didn't. Thank you so much for your help.

[Paul_Tikkanen]

You're very welcome.

Glad you were able to install Windows with the Intel RST driver.