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- HP Community
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- Notebook Operating System and Recovery
- No drivers found after the clean installation of Windows 10

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08-15-2024 08:51 AM
I was installing the Windows 10 in my Hp Victus laptop which has the model name Hp-15-fa0165tx , it came with Pre-Installed win 11 but when i installed windows done many drivers were missing some of them got installed with win update but still trackpad,sound drivers are missing there. I looked for drivers in the software and drivers section for this then i got that there is drivers available only for windows 11 . so is there a way to fix this problem?
08-15-2024 09:06 AM
I dont get any error while the installation , I have finished installing the win 10 but there are these missing drivers i Guess like there is no audio driver nor my touchpad is showing in the device manager.
08-15-2024 09:21 AM
Hi @Rameshwar_
try using windows 11 drivers, they may work with windows 10, otherwise I recommend you to upgrade to windows 11.
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08-15-2024 09:57 AM - edited 08-15-2024 09:58 AM
Post the device descriptions and hardware ID's for the devices that need drivers, and I will see if I can find W10 drivers for those.
You can sometimes find W10 drivers from the HP business class 12th gen core processor notebooks which still have support for W10.
See this link for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
08-15-2024 10:05 AM
Try these drivers if you want
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139674.exe
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139678.exe
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142302.exe
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08-15-2024 11:21 AM - edited 08-15-2024 11:22 AM
Thanks man with your help I have finally fixed the touchpad drivers too 🙂
Now there are some remaining other devices drivers which I tried using their hardware IDS to find their drivers but failed
so I am giving the hardware ids with the name for the remaining 5 devices
1. Base System Device
PCI\VEN_8086&DEV_464F&SUBSYS_8A50103C&REV_02
PCI\VEN_8086&DEV_464F&SUBSYS_8A50103C
PCI\VEN_8086&DEV_464F&CC_088000
PCI\VEN_8086&DEV_464F&CC_0880
2. PCI Data Acquisition and Signal Processing Controller
PCI\VEN_8086&DEV_461D&SUBSYS_8A50103C&REV_02
PCI\VEN_8086&DEV_461D&SUBSYS_8A50103C
PCI\VEN_8086&DEV_461D&CC_118000
PCI\VEN_8086&DEV_461D&CC_1180
3. PCI Device
PCI\VEN_8086&DEV_51A4&SUBSYS_8A50103C&REV_01
PCI\VEN_8086&DEV_51A4&SUBSYS_8A50103C
PCI\VEN_8086&DEV_51A4&CC_0C8000
PCI\VEN_8086&DEV_51A4&CC_0C80
4. PCI Device
PCI\VEN_10EC&DEV_5228&SUBSYS_8A50103C&REV_01
PCI\VEN_10EC&DEV_5228&SUBSYS_8A50103C
PCI\VEN_10EC&DEV_5228&CC_FF0000
PCI\VEN_10EC&DEV_5228&CC_FF00
5. SM Bus Controller
PCI\VEN_8086&DEV_51A3&SUBSYS_8A50103C&REV_01
PCI\VEN_8086&DEV_51A3&SUBSYS_8A50103C
PCI\VEN_8086&DEV_51A3&CC_0C0500
PCI\VEN_8086&DEV_51A3&CC_0C05
If you can find the drivers for these 5 it will be a great help, Thankyou.
08-15-2024 11:28 AM
install this .
https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147015.exe
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142305.exe
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142301.exe
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08-15-2024 11:34 AM
Thankyou for providing the links , the last two worked and some devices got updated
but the first one said the driver is not supported on this OS version
and the two remaining devices in device manager are
Base System Device
PCI Data Acquisition and Signal Processing Controller
08-15-2024 11:42 AM
install this :
https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142304.exe
it is strange that the first one that does not work is the: Intel Gaussian and Neural Accelerator Driver
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.