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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- No drivers installed after installing windows 7

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01-16-2019 01:55 PM
Hello all, I've been looking through for a while and seen various problems similar to mine but nothing the exact same and nothing remedial yet.
This laptop previously had both win 8 and 10 on it, I've wiped that and installed windows 7 64bit successfully ( not easily their were USB problems that I solved from here thanks) however when trying to connect to internet like rest of you i found it hasn't installed any drivers
-Bluetooth Controller
-PCI Device
-SM Bus Controller
-Universal Serial Bus controller
-Unknown device
Then these two were
-Network controller
And
-Ethernet controller
But now come up as
-Conceptronic 54mbps USB adapter
And
- Realtek PCIe GBE Family controller
I cant seem to find anything or fix this here are some details about computer and the devices, any help greatly appreciated👍
61126sa
Solved! Go to Solution.
Accepted Solutions
01-16-2019 04:07 PM
Anytime.
When you run the driver executable files, an information window will open and you follow the on screen instructions to install the drivers, which once you accept the software agreement, the installation process should be automatic.
Some drivers will require that you restart the PC.
01-16-2019 02:20 PM
Hi:
First you will need to install the amd chipset drivers and restart the PC.
You want the W10/W7 chipset driver from the link below. That should install the smbus and usb3 controllers.
https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx
Then for the rest of them...graphics, audio, ethernet, etc, you should be able to use the W7 drivers from this model.
Do not use the BIOS or firmware files though.
01-16-2019 02:47 PM
Am I doing it correctly by putting the files I download into a folder and then selecting that folder from the browse section? It keeps just saying windows cant find driver or driver software I'll find and post the exact message, it may have been as only downloaded one from the AMD page am installing the second installer bit now to try. Thankyou for response and help
01-16-2019 04:07 PM
Anytime.
When you run the driver executable files, an information window will open and you follow the on screen instructions to install the drivers, which once you accept the software agreement, the installation process should be automatic.
Some drivers will require that you restart the PC.