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Hp envy sleekbook 61126sa
Microsoft Windows 7 (64-bit)

Hello all, I've been looking through for a while and seen various problems similar to mine but nothing the exact same and nothing remedial yet. 

This laptop previously had both win 8 and 10 on it, I've wiped that and installed windows 7 64bit successfully ( not easily their were USB problems that I solved from here thanks)  however when trying to connect to internet like rest of you i found it hasn't installed any drivers

-Bluetooth Controller 

-PCI Device

-SM Bus Controller 

-Universal Serial Bus controller

-Unknown device 

Then these two were

-Network controller 

And  

-Ethernet controller 

But now come up as 

-Conceptronic 54mbps USB adapter 

And 

- Realtek PCIe GBE Family controller

I cant seem to find anything or fix this here are some details about computer and the devices, any help greatly appreciated👍

61126sa 20190116_205337.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Anytime.

 

When you run the driver executable files, an information window will open and you follow the on screen instructions to install the drivers, which once you accept the software agreement, the installation process should be automatic.

 

Some drivers will require that you restart the PC.

View solution in original post

8 REPLIES 8
HP Recommended

Hi:

 

First you will need to install the amd chipset drivers and restart the PC.

 

You want the W10/W7 chipset driver from the link below.  That should install the smbus and usb3 controllers.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Then for the rest of them...graphics, audio, ethernet, etc, you should be able to use the W7 drivers from this model.

 

Do not use the BIOS or firmware files though.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-m6-Entertainment-Notebook-PC-series/525...

HP Recommended

Am I doing it correctly by putting the files I download into a folder and then selecting that folder from the browse section? It keeps just saying windows cant find driver or driver software I'll find and post the exact message, it may have been as only downloaded one from the AMD page am installing the second installer bit now to try.  Thankyou for response and help

HP Recommended

20190116_215139.jpg

 

20190116_215058.jpg

 

 

HP Recommended

You're very welcome.

 

You have to double click and run the sp##### file.

 

It will unpack and automatically install the driver.

 

Same for the AMD chipset file drivers.

HP Recommended

Sweet cheers will try that tomorrow and let you know how I get on👍 

 

HP Recommended

Anytime.

 

When you run the driver executable files, an information window will open and you follow the on screen instructions to install the drivers, which once you accept the software agreement, the installation process should be automatic.

 

Some drivers will require that you restart the PC.

HP Recommended

Paul your an actual legend mate, really appreciate the time to help, all sorted. Will leave positive feedback/reviews thanks again!

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

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