No dump file creation

[Superior_water]

Hi all,

To combat my bluescreen problem, I had downloaded BlueScreenView, but it keeps reporting zero crashes. The event viewer does have an error ID 161, which is a failure in creation of dump files. I don't know why. I have turned off automatic restarts. When I looked through C:/Windows, I couldn't find a minidump or a MEMORY.DMP folder at all. I have manually created those folders.The most common errors are  CRITICAL_PROCESS_DIED, UNEXPECTED_STORE_EXCEPTION, and KERNEL_DATA_INPAGE_ERROR. I have run multiple diagnostic checks such as  HP Supprt Assistant's system tests, component tests, etc.

Another common error during this is Boot Device Not Found during startup. While running a disk check on C: that required me to restart, multiple BAD_SYS_CONFIG_INFO blue screens appeared until I quit the disk checking process.

How do I get dump files to be created?

[Riddle_Decipher]

@Superior_water You don't need the dump, here's what you need to know:

In most cases, buggy drivers could cause Critical Process Died blue screen of death error. You can try updating all the device drivers to the latest versions to fix it. 

There are two ways you can get the right drivers for your video card and monitor: manually or automatically. 

Manual driver update – You can update your device drivers manually by going to the manufacturer’s website for both all your devices, and searching for the most recent correct driver for each. Be sure to choose only drivers that are compatible with your variant of Windows 10. 

Another big cause of Critical Process Died is faulty or buggy hardware or software programs installed. If you’ve recently installed some programs or hardware components, try upgrade them to the latest versions available or remove them completely from your PC. 

If your hard drive or RAM is corrupted, a blue screen of death error such as Critical Process Died would pop up and force reboot your computer. This is your computer’s way of protecting itself from further damage. You can run two built-in checks to make sure that your disk and RAM are at a good state: 

1: Run SFC (System File Checker)

SFC stands for system file checker. It helps you replace corrupted or faulty system files with new good ones. 

1) On your keyboard, press the Windows logo key, and type in cmd. Right-click Command Prompt and click Run as administrator. 

2) Type sfc /scannow and press Enter on your keyboard. 

Wait for a while for this process to finish. Then restart your computer. 

3) Restart your computer when the check is done. See if the Critical Process Died error happens again. If the problem continues, move on to the DISM check. 

DISM stands for Deployment Image Servicing and Management. If the system file checker can’t help you fix the Critical Process Died blue screen of death error, you can run DISM as well. Otherwise, it wouldn’t be necessary. 

1) On your keyboard, press the Windows logo key, and type cmd. Right-click Command Prompt and click Run as administrator. 

2) In the Command Prompt window, type in the following commands one by one, and press Enter key after each one. 

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

3) Restart your computer when all the checking are done.  

If you’ve tried all the above methods but still can’t solve your Critical Process Died problem, it’s time to refresh or reset your Windows 10: click here for steps.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[Superior_water]

Hello!

Thank you for your response.

I have followed the steps you have given. SFC and DISM scans turn up clean, and I have updated my drivers. I have also uninstalled a lot of unnecessary programs. Unfortunately, the error still occurs.

I guess it's time to reset my pc.

Thank you for your help once again!

[Riddle_Decipher · Accepted solution]

@Superior_water Before you reset your PC, please perform a hardware test to ensure there aren't any hardware issue causing the error:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

Hold the power button for at least five seconds to turn off the computer.

Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

Click Extensive Test.

Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

If the tests pass, you can reset windows using the steps from this link: click here

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.