• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-04-2017 09:56 AM

HP Recommended
Product: 66Q83UA#ABA pavilion notebook
Operating System: Microsoft Windows 10 (64-bit)
I was browsing email when PC stopped responding; kept waiting but had to cut power off. Waited few minutes and restarted but it wouldn't boot into windows. Called McAfee tech support, but they couldn't help. When checking system using F8 etc showed no hard disk. Can you please help me ?? Love this PC! Thank you in advance!!!!
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2017 05:22 AM

HP Recommended

What would cause the hard drive to fail without warning?  Since this is a notebook, a drop or hard bump could cause it to fail but just a failing component or a slightly out of spec component could throw it out.  Modern hard drives are not as long lasting sometimes because they are being pressed more and more by the way they are used.  And the laptop hard drives are smaller and smaller to hold large amounts of data, pushing the technology.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-04-2017 12:54 PM - edited ‎07-04-2017 12:54 PM

HP Recommended

That typically means the hard drive has failed and needs to be replaced.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎07-09-2017 05:36 PM

HP Recommended

Thank you,  Dean, aka TheOldMan for  the information!  In your opinion, what would cause the hard drive to fail without warning? I'm just curious .   Also,  I guess that means nothing can be retrieved , but what  are your thoughts about replacing the hard drive?  Thanks!

Was this reply helpful? Yes No

‎07-10-2017 05:22 AM

HP Recommended

What would cause the hard drive to fail without warning?  Since this is a notebook, a drop or hard bump could cause it to fail but just a failing component or a slightly out of spec component could throw it out.  Modern hard drives are not as long lasting sometimes because they are being pressed more and more by the way they are used.  And the laptop hard drives are smaller and smaller to hold large amounts of data, pushing the technology.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.