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‎03-19-2018 11:55 AM

HP Recommended

ok thanks.  Will let you know how it goes.  Thanks again.

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‎03-19-2018 03:07 PM

HP Recommended

Have tried what you said and does not seem to work.  Even gone through the trouble shooting option.

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‎03-20-2018 05:26 AM

HP Recommended

Is there any option for HP Recovery Manager?

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‎03-20-2018 10:52 AM

HP Recommended

Yes but the HP recovery Environment turns grey when highlighted and in brackets it says disabled:the partition has been removed.

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‎03-21-2018 05:47 AM

HP Recommended

Thats new.  Never seen that happen before.  Well i guess then the only option is to manually reinstall Windows

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‎03-21-2018 05:59 AM

HP Recommended

I assume I will then have to buy the media as media did not come with notebook and updated to win 10 before i could create any recovery discs.

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‎03-21-2018 06:07 AM

HP Recommended

no not at all.  Microsoft allows you to download Windows 8.1 onto a flash drive using their Media creation tool found here.  The only problem is that Windows wont have all drives so you will need to install them.  What is the full model of your laptop so i can get the correct drivers?

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‎03-21-2018 06:17 AM

HP Recommended

It is a hp x2 detachable laptop (10-p000na(?), but i will get you the exact details when i get home from work later today.  Thankss again for your help.  It is really appreciated.

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‎03-21-2018 11:52 AM

HP Recommended

It is a hp x2 detachable laptop (10-pn000na) intel (R) Atom (TM) CPU Z3736F 1.33 Ghz 32 bit operating system.  hope his is ok for you.

Thanks.

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‎03-21-2018 03:21 PM

HP Recommended

What size flash drive would you recomend?  I have tried dowloading on to a 32g but not enough space.

Thanks

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