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HP Recommended
C7Q21AW#ABA
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Windows, product: C7Q2AW#ABA

Hp EliteBook Folio 9470m

Serial:/edited*

1 REPLY 1
HP Recommended

Hi @Victor35,

 

Welcome to the HP Support Forum!

 

It sounds like there might be an issue with your computer screen remaining blank after starting the computer. Go to Computer Starts but Screen Remains Blank (Windows 10, 😎 for troubleshooting steps.

 

Let me know if that helps. 🙂

Cloud Queen
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