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HP Recommended
Pavilion 15-cs0064st
Microsoft Windows 10 (32-bit)

Hello, I've recently bought an HP laptop and its been so noisy, like I did not notice how loud it was until I was in class and all I could hear was my laptop and the professor. I've been reading all this post how it might because all the programs its dowloading and because it is new but I've literally only downloaded office the firsts day I got it and have not anything more. Should I just return it, is there anyway to stop it from being so loud? 

 

P.S: I've check the CPU percentage running it is about 6% right now and the noise its making is pretty loud!

1 REPLY 1
HP Recommended

@BeeOrtega

What kind of noise are you experiencing? Is the fan running loudly and the laptop largely unresponsive during this time?

If so, Since you're running Win10, the most likely explanation for low performance is Windows Update running in the background using up most of the processor power and tying up the hard drive.

Any new PC running Win10 is using an OS that could have been installed weeks or months ago, so when you first use it, it is going to connect to the Microsoft servers and look for Windows Updates.  This sucks up major processor resources and will effectively slow you PC to a crawl.  It will continue doing this until it has found all the updates your PC needs, downloaded them all, and installed them all.  Apart from partially disabling Updates, there is nothing you can do about this.

And ... if you RESET your PC, you make the matters worse because you start this process all over again.

To check for Windows Update running, do the following:
1) Enter Services in the search area
2) Select Services when it appears
3) Scroll down the list until you find Windows Update
4) If it is running, then double-click it and under Service status: select Stop
5) After if stops, see if your performance returns to more normal speeds.

If it does, then it was Windows Update using up the bulk of the processing power.

Good Luck



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