• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-10-2022 09:04 AM - edited ‎10-10-2022 10:02 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

 

I bought my laptop  HP ENVY 15-ep1002na 4K OLED Touchscreen Laptop NVIDIA® GeForce RTX™ 3060 – Core™ i9  recently and I'm having issue with noisy fan and low battery since then.

1) The fan is very loud and starts as soon as I turn on my pc.

2) The battery gets empty very fast even if I don't use it that much and need to charge it even 3/4 times per day.

 

Hope someone can help me.

 

 

Category:
9 REPLIES 9

‎10-10-2022 09:15 AM - edited ‎10-10-2022 09:24 AM

HP Recommended

Hi GiadaCar.

Did you try HP Command center?

Was this reply helpful? Yes No

‎10-10-2022 09:28 AM

HP Recommended

Hi TzortzisG,

Thanks for replying.

 

At the moment the System control is on "Balanced", everything seems fine.

Do you have any suggestions?

Was this reply helpful? Yes No

‎10-10-2022 09:38 AM - edited ‎10-10-2022 09:55 AM

HP Recommended

No QUIET mode?

Was this reply helpful? Yes No

‎10-10-2022 09:50 AM

HP Recommended

This doesn't fix the issue I have.

Was this reply helpful? Yes No

‎10-10-2022 09:55 AM - edited ‎10-10-2022 10:45 AM

HP Recommended

Loud fan and battery energy evaporating? You do realize it's a 8core Tiger Lake machine with 5GHz TurboBoost? This all wastes energy, creates heat, which then has to be blown away...... Without limiting hardware, this is the trade-off unfortunately. My only other suggestion is liquid-metal.....

Was this reply helpful? Yes No

‎10-10-2022 10:00 AM

HP Recommended

It is Core™ i9 and the computer fan gets on and loud as soon as I turn it on.

Was this reply helpful? Yes No

‎10-10-2022 10:26 AM - edited ‎10-10-2022 10:31 AM

HP Recommended

Yes, I meant it has 8 cores. You're right about the fan turning on right away, this is unfortunately by design from HP. If you have quiet mode, doesn't that improve the fan noise?

Was this reply helpful? Yes No

‎10-10-2022 10:52 AM

HP Recommended

Even with quite mode it doesn't improve at all..

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-10-2022 10:57 AM - edited ‎10-10-2022 11:00 AM

HP Recommended

If you're SURE that the fan noise is really that loud and doesn't improve AT ALL in quiet mode, I suggest you contact HP and request for them to check it out at the closest service center, because this is definitely NOT by design.

Usually this is a case of sloppy (as usual) pasting by HP.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.