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‎06-06-2020 02:46 PM

HP Recommended
Product: Hp core i3
Operating System: Microsoft Windows 7 (32-bit)

How do I get my notebook to start up normally with my screen not working 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2020 03:25 PM

HP Recommended

@Yash_87 

Basically -- you can't.  Why? Because while you CAN use an external monitor, that will not display until after Windows is loaded because it needs the Windows drivers.

 

So, you could use that to boot into Windows and login, but you will not see anything prior to that due to the drivers not having been loaded yet.

 

So, if you define a "normal startup" as seeing the boot and loading information prior to Windows loading, that can't be done with an external monitor.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎06-06-2020 03:25 PM

HP Recommended

@Yash_87 

Basically -- you can't.  Why? Because while you CAN use an external monitor, that will not display until after Windows is loaded because it needs the Windows drivers.

 

So, you could use that to boot into Windows and login, but you will not see anything prior to that due to the drivers not having been loaded yet.

 

So, if you define a "normal startup" as seeing the boot and loading information prior to Windows loading, that can't be done with an external monitor.



I am a volunteer and I do not work for, nor represent, HP
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‎06-07-2020 01:37 AM

HP Recommended

I eventually ended up pressing a few random buttons and it did eventually load but i ended up with another problem, I did a system restore an its been hours but it hasn't restored and because of the broken screen im not sure the status of it,  what should i do?

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