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Not able to exit Safe mode after performing factory reset.

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HP notebook 15 Product no. -4XB40PA#ACJ
Microsoft Windows 10 (64-bit)

I performed factory reset in my notebook, but after resetting it opens Hp Safe mode and I had tried everything but not able to exit Safe mode. Please help me to fix this problem.

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HP Support Agent
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@Aditya483572643, Welcome to HP Support Community!


In most cases, you can exit Safe Mode by restarting your computer. When you enter Safe Mode using Command Prompt, restarting your computer does not exit Safe Mode.


Learn how to exit safe mode in Windows 10 and 8.

  1. Turn off your computer, then turn on your computer and repeatedly press the esc key until the Startup Menu opens.

  2. Begin a System Recovery by pressing F11. If prompted, select your keyboard language type.

  3. The Choose an option screen displays. Click Troubleshoot.

  4. Click Advanced options.

  5. Click Command Prompt to open the Command Prompt window. You might need to select your account and enter your password to continue.

    Startup Settings selected in Advanced options window

  6. Type the following command to exit Safe Mode:

    bcdedit /deletevalue {default} safeboot and press Enter.

     Command Prompt with Exit Safe Mode command

  7. Close the Command Prompt window by clicking the X in the upper right corner.

  8. The Choose an option screen displays. Select Continue.

    The computer starts normally.

Hope this helps! Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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