Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY Notebook - 15-ah151sa
Ubuntu LTS

Hi All,

 

I am trying to install Ubuntu in my HP ENVY Notebook - 15-ah151sa, but unfortunately, I am not able to install it. I am stuck on the boot screen. 

The below post is having complete details. 
https://askubuntu.com/questions/1295510/not-able-to-install-ubuntu-20-04-alongside-windows-10-pro-du...

 

I like to install dual boot, but if that is not an option, I like to install only Ubuntu.

3 REPLIES 3
HP Recommended

@sen6 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@WAwood

 

Thank you.. I will check in UbuntuForum, but why I am not able to see advanced options in my BIOS. As you can see, I have no advanced option.I hope HP is hiding or disabled that option for some reasons, but I like to enable advanced option. any solution?

 

1.jpeg

HP Recommended

@sen6 

Sorry, but apart from business notebooks and some high-end gaming PCs, accessing Advanced BIOS option on HP PCs is not possible.

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen. No one from here is going to provide you any means of getting around that.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.