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‎12-20-2021 06:50 AM

HP Recommended
Product: HP Pavilion - 15-bc406tx
Operating System: Microsoft Windows 11

Do you windows 10 update i had my windows trying to reinstall but its not happening try to do a clean boot hence downloaded from windows os from official website tried win 8, 8.1, 10 and 11 nothing is letting me installed tried even Linux  and ubuntu but not able to install it says if trying to install win 7 blue screen error says ahci is not compatible and tried to do the same in 8, 8.1 10 and 11 it goes to the partition for drive and it says cant install on this drive and says me to enable to device controller from Bios tried even that but its not showing a device controller. I am stuck on this kindly help me out 

 

Thanks in advance  

Category:
2 REPLIES 2

‎12-20-2021 06:54 AM - edited ‎12-20-2021 06:54 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if your notebook is supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...you will need to use the utility on another Windows PC running W7 64 bit or newer and a 32 GB USB flash drive to create the recovery media.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

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‎12-20-2021 08:01 AM

HP Recommended

it seems that you need to install the Intel Rapid Storage technology (Intel IRST) 

you can download from this link

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101499.exe

 

This document applies to HP computers 

https://support.hp.com/si-en/document/c06983517

 

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