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HP Recommended
J8X12UA#ABA
Microsoft Windows 10 (64-bit)

Not displaying anything on the screen

1 REPLY 1
HP Recommended

 

@Roberto1234

Welcome to HP Forums,

Let's get straight to it!

 

Step 1: Recover the last working BIOS version

Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.

 

Restoring the BIOS on HP Computers with a KeyPress Combination

Learn how to restore the BIOS on your HP computer with a key press combination.

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key  and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.

    HP BIOS Update recovery in progress

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.

    • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

    • If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.

    • If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.

    • If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE (Step 2 Onward)

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.