• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ZBook 15 G3 Mobile Workstation

Please help!

After changing UEFI->LegacyBIOS(boot from USB)->UEFI, it's not possible to boot the laptop. 

The hard reset has no effect.

When powered on, lights including keyboard light are on, fans are working, but the screen is black.

No blinking of CAPS LOCK or NUM LOCK.

External display is not recognized and can't be used.

When boots with pressed ESC or F9, beeps, but nothing else happens.

When boots with Win+B pressed, the fans increase gradually the speed up to 100%. The screen remains black.

The screen itself should be ok, because worked properly before the described change.

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Solved by connecting a monitor with VGA cable. HDMI was not recognized during boot.

View solution in original post

1 REPLY 1
HP Recommended

Solved by connecting a monitor with VGA cable. HDMI was not recognized during boot.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.