• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-29-2017 09:16 AM - last edited on ‎04-29-2017 12:01 PM by Retired

HP Recommended
Product: HP Notebook PC 15-f010mw
Operating System: Microsoft Windows 8.1 (64-bit)

Notebook PC Energy Star HP 15-f010mw lost admin password, get error code 76602529 after password fails.

Win8.1, PRODUCT NO.  J8A22UA

Have tried various bios reset recommendations, but no joy.

 What code will by pass the bios requirement for a password.  Help granddaughter's laptop.  Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2017 09:17 AM

HP Recommended

Hi,

 

Enter  69760509

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-29-2017 09:17 AM

HP Recommended

Hi,

 

Enter  69760509

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-29-2017 12:24 PM

HP Recommended

Thank you.  This has enabled me to get to the point I can relaod windows and get it going.

Again thanks, I have expended too many hours on this.

Again thanks, John

Was this reply helpful? Yes No

‎04-29-2017 12:27 PM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.